Returns
Refund & Returns
A simple, fair return process. Here's exactly how it works.
- 30
30-day return window from delivery
- ☰
Customer covers return shipping*
- ✓
Refunded to your original payment method
The Details
Return eligibility
You have 30 days after receiving your item to request a return. To be eligible, your item must be in the same condition you received it, unworn or unused, with tags, and in its original packaging, along with your receipt or proof of purchase.
Unfortunately, we cannot accept returns on sale items or gift cards.
How to start a return
Contact us at interiorexoticsbusiness@gmail.com to request a return. If accepted, we'll send instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
Damages and issues
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or incorrect, so we can evaluate the issue and make it right. *In these cases, return shipping is on us, not you.
Exchanges
The fastest way to get what you want is to return the item you have and, once that return is accepted, make a separate purchase for the new item.
Refunds
Once we've received and inspected your return, we'll let you know if it's approved. Approved refunds are issued automatically to your original payment method, your bank or card provider may take some additional time to post it.
Questions about a return? Email us at interiorexoticsbusiness@gmail.com.